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STORE ChuanCheng
Customer Care
We are willing to become an art classroom for cultivating many students of guzheng and guqin, and also hope to cultivate a large number of guzheng and Guqin teachers
Teachers of traditional musical instruments hope not to engage in malicious competition, resist peer slander, and are willing to cooperate with everyone in an alliance to improve Singapore's market environment
Upgrade & Privacy
RETURN AND REFUND POLICY
IF YOU ARE NOT 100% SATISFIED WITH YOUR PURCHASE, SIMPLY RETURN IT FOR A FULL REFUND. YOU CAN RETURN YOUR PURCHASE FOR UP TO 90 DAYS FROM THE DATE OF PURCHASE.
Free upgrade in three months, 85% upgrade in six months and 70% upgrade in one year。50% upgrade within two years. If the goods are returned within two years, it will be returned at a discount of 20%-30%
The product(s) will be inspected upon receipt. All returns must be in good condition and all original packaging (including invoice) must be in place for full refund to be issued. No refund will be issued if the product shows signs of use. Our guarantee does not cover accidental damage or wear of product caused by customer. Once we have received your return at our warehouse, We will credit you in the same manner as your original payment within 7 days of receiving the returned item.
Please return your purchase to the following address:
ChuanCheng Music Pte Ltd
4 HOUGANG STREET 11 #01-77 & #01-81 The minton SINGAPORE 538753
We are always here to help, if you have questions, please email to syyq8888888@gmail.com or call our customer service team at (65) 98887000
Wholesale Inquiries
Heritage musical instruments have more than 60 stores and more than 2000 teachers in the worldChina's first brand has set up its head office in Singapore. The headquarters of overseas companies are in Singapore. There are perfect staff here to communicate and cooperate with you
China headquarters service telephone +86 400-7090-888
Singapore headquarters service telephone + 65-98887000
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments